Nails
Q: Does acrylic liquid/powder expire?
A: Yes, acrylic liquid and powder do expire. Batch numbers and expiration dates are located on all of the product packaging. If you receive a product that appears to be expired please call us with the batch number. We will investigate the problem and replace the product within the warranty guidelines.
Q: What treatments do you carry that will cure fungus and what products will help prevent it?
A: We carry many preventative fungal products, but only one that will cure it. Peau Formula 3, manufactured by The Tetra Corporation, is the only fungal treatment sold by tng worldwide. Peau Formula 3 is widely recommended by doctors for treating fungal disorders.
Q: Are all of the implements offered in your catalog fully submersible in disinfectant solution?
A: No. All implements that are submergible will state so in their description. The majority of implements are submergible, but certain items, such as some files and brushes, are not.
Q: What is the difference between gel resin and glue?
A: Gel resin is a thicker glue formula that is ideal for wraps and strengthening natural nails. It will hold its shape without running.
Q: What are the benefits of a UV top coat?
A: UV top coats dry to an ultra hard finish and also feature a non-thickening, non-yellowing formula to ensure longevity in the appearance and viability of acrylic nails.
Q: Why should I use the same brand of gel and UV light together? What are the drawbacks and benefits?
A: Manufacturers suggest using the same brand of UV light as your gel. This is to ensure that the products are curing correctly. Different manufacturers use different formulas in their gels. They test these specific gel formulas with their own lights to create the perfect cure time and heat element for their product. Mixing multiple product brands will automatically eliminate any guarantee the manufacturer holds on their product.
Q: Are all 3/32 bits compatible with all electric nail file systems?
A: No. The Dremel drill uses 1/8 bits, however if you purchase the collet with your drill it will be come 3/32 bit compatible.
Nail Polish Colors
Actual color of nail polishes may differ from what is displayed on your monitor or in thebeautybook due to limitations and variations in printing, browsers and monitors.
Disinfectant
Q: Will a hospital-grade disinfectant kill the HIV virus?
A: A hospital-grade disinfectant is always recommended over one that is not.
If your disinfectant is EPA-approved and hospital-grade, it means that it meets strict standards and will kill infections, HIV, fungus and tuberculosis.
Treatments
Q: What treatments are available for clients who have dark colored and/or lifting nails?
A: The condition is normally caused by fungus spores that thrive in warm, dark, moist environments. For treatment, tng worldwide recommends using a product that contains Tolnaftate or thymol.
It is important to note that fungus and mold are not infections. Fungus and mold live on the body not in the body. They grow on the surface of the skin. Mold can sometimes grow into the nail, which is not living tissue. When a client has a fungus or a mold, it is possible that an infection may also be present. Infections require treatment and you must refer the client to a healthcare provider. Usually an antibiotic is necessary to cure the infection. There are five signs of an infection, which are listed below. Any one or more of these signs would indicate that the client might have an infection and should not be treated in the salon.
The five signs of an infection:
* Pain
* Swelling
* Redness
* Local Fever
* Throbbing
Note: fungus and/or mold do not cause any of these symptoms.
For this reason, many products are required to inform the user that they are not effective on scalp or nail infections.
By definition, an infection occurs when someone is contaminated with a disease-producing substance or agent (such as bacteria).
Natural Nail Manicure
Q: Why do natural nails split and peel?
A: Natural nails split and peel because they are thin or dehydrated. Using a natural nail strengthener as well as massaging cuticle oil into the matrix of the nail will help.
Q: Why does polish peel off the natural nails within two to three days of a manicure?
A: This usually occurs because the natural nail plate is not completely clean and dehydrated prior to polish application. Rather than removing polish at the beginning of the manicure, leave it on until finished with the hand and arm massage. This prevents the lotions and oils from penetrating the natural nail plate during the manicure. Remove the polish just before trimming the cuticles and shaping the nails. Prior to reapplying polish use a dehydrator to remove any natural oil left on the nail. Next, apply a base coat, two coats of colored polish and finish with a top coat, making sure each layer has completely dried.
Q: Some French manicures yellow while tanning. What can be used to prevent this?
A: Non-yellowing top coats and UV-activated top coats will prevent yellowing. Non-yellowing acrylics, if used properly, will also help.
Gel Nails
Q: Why do gels remain tacky?
A: First, the gel may not be cured thoroughly. Use a timer when curing the nails to ensure the nails were under the UV light for the exact amount of time recommended by the manufacturer. Second, the problem may be as simple as old bulbs. As a general rule, replace the bulbs every six months. Finally, the nails may not have been under the UV light correctly.
Q: Why does gel peel from the free edge?
A: Two things will cause peeling from the free edge: shine on the tip and gel shrinkage. To eliminate the problem, thoroughly etch the tip to remove any shine prior to applying the gel. To avoid gel shrinkage, thoroughly encase the free edge with gel.
Q: What is the proper procedure for applying a set of gel nails?
A: Because each system is different, it is best to follow the manufacturer’s recommendation for application. Manufacturers are familiar with their own products and can offer excellent tips and instruction on how to achieve optimal results.
Q: How long does it take for a gel to cure?
A: Usually it takes between one and four minutes depending on the manufacturer and the UV light wattage.
Acrylic Nails
Q: What is the best acrylic on the market?
A: When choosing an acrylic system, first decide what performance features you want from the product. Are you most concerned with drying time, ease of application, color choices or price? Next, attend a workshop for the product you have chosen. Every product varies in usage guidelines. It is critical to learn the proper way to use each one to guarantee maximum performance from the system.
Q: Why do acrylic nails lift?
A: Improper application and/or preparation is the main cause of lifting. The following are the common application errors that result in lifting:
* Too much primer was used
* The acrylic was applied too thickly
* The acrylic wasn't blended at the cuticle line
* The tip didn't fit the natural nail
* Incorrect monomer to powder ratio
* Fresh monomer wasn't used with every client
* Mixing different manufacturers' products
* Contaminated products
* Smoking during application
* Client may be taking hormonal, diabetic or thyroid medications
* Excessive filing
Q: Why do tips pop off within a couple days of application?
A: Tips can loosen for several reasons. Improper nail plate preparation prior to nail application is common, as is improper fitting of the tip. Always measure the tip based on the width of the side walls, not the width of the natural free edge. You should be unable to rock the tip back and forth. The nail bed must be the same width as the free edge, and the sides of the tip should be coming out straight from the side groove.
Q: Some of my clients are allergic to the acrylic products I use. How can I identify the products that will cause an allergic reaction? Are there alternatives for clients with allergies?
A: A common indicator of an allergic reaction is itching or peeling around the cuticle area. Potential allergen products can be tested by applying a small amount of the product with a cotton swab to the top of the forearm. Wait 15 minutes, and if any redness or irritation occurs, the customer is most likely allergic – do not use the product on this client. Try an acid-free primer or a system that does not require a primer, such as a gel or light-activated acrylic system.
Q: Why do acrylics crystallize and what can be done to correct it?
A: All hard polymers will crystallize in the cold. Assess your work or storage area and check the temperature. Crystallization can occur if your work or storage areas are cooler than 70 degrees, the client's hands are unusually cold or the monomer itself has become too cold. Warm them all up or add six drops of Gold Monomer Enhancer to a 1/4 oz. dish filled with PINNACLE Monomer.
Everything you need to know about bits.
Q: I currently use traditional files when sculpting nails, but I have been thinking about switching to an electric drill. There are so many different drill bit styles and grits. What are the differences and how will I know which is right for me?
A: The two types of bits are diamond and carbide.
Diamond bits are fabricated from real diamonds and pick up product more readily than carbide bits, and create a fine powder filing dust. It is necessary to clean them regularly with acetone and a brush. Also, diamond bits have a tendency to heat up quickly if kept running over one area for too long.
Diamond bits should be replaced every three months to one year.
Carbide bits feature criss-cross edges that shave the product, creating less friction cooler cutting characteristics than diamond bits. Carbide bits are considered very aggressive cutting tools and should be used by nail professionals experienced in electric drills. The filing dust from a carbide bit is actually very small shavings or chips and may be simply soaked in acetone for cleaning.
Carbide tips last much longer than diamond bits.
Many nail professionals use sanding bands instead of diamond or carbide bits. Sanding bands are cylindrical sand paper mounted on a mandrel bit. These are popular among nail professionals because they are disposable and less expensive.
Bit shape
Bit shape is also a consideration, because each shape produces different results. The cylinder, also called the barrel or drum bit, is the toughest.
Extra coarse cylinder bits are designed for rapid filing, shaping and bulk reduction. This type of grit is recommended only for experienced technicians, as the extra coarseness delivers very fast cutting.
Coarse cylinder bits are the most popular and are the primary bit used for filing, shaping and trimming acrylic nail products.
Medium grit cylinders are used by beginners for shaping acrylic nails because they cut and file more slowly than coarse grits. Medium grit is also widely used to file, shape and trim glass, linen and silk wraps.
Fine cylinder bits are used for finishing and final contouring. Fine cylinders buff nails to a beautiful satin finish and are perfect for finishing and polishing the nail.
Footballs shaped bits are available in coarse, medium and fine and are best suited for cleaning and shaping under nails and reducing the white line before a fill.
Remember, never use the drill on the natural nail. The coarser the grit, the more rapidly you can file down the nail.
Cones shaped bits come in coarse, medium and fine and are best suited for cleaning and shaping under nails and around the cuticle. Half cone bits are special bits for easy fill prepping and general touch-up work. The fine half cone is used for silk and fiberglass fills and preps.
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Hair
Q: What is the difference between acid and exothermic perms?
A: Exothermic perms contain ingredients that generate their own gentle heat and improve penetration of wave lotion. Acid perms produce permanent hair waves with curls that are actually softer than an alkaline perm. It also has a pH from 6.5 to 8.0.
Q: What is tourmaline and why would it be beneficial for me to use a styling tool with tourmaline plating?
A: Tourmaline constantly emits negative ions and infrared heat, which are beneficial to hair during blow drying.
Negative ions close the cuticle layer to create a smooth, shiny hair surface and to lock in hair’s own natural moisture.
Negative ions also break down water molecules on the hair surface. These particles evaporate and the hair dries faster. Smaller water particles also penetrate the hair shaft easily for added moisture.
Infrared heat penetrates hair to heat it gently from within. This is a different type of heat that doesn’t actually heat the air. Instead, more heat is delivered to the hair shaft, with less concentration on the hair strand.
Q: How do ceramic irons differ from non-ceramic irons?
A: Ceramic coated plates help to distribute heat more evenly without creating "hot spots." Ceramic irons are great for use on all hair types. They are both effective and less damaging than traditional curling irons.
Q: What is infrared heating and how does it improve a flat or curling iron?
A: Infrared heat is gentler than traditional heat and protects the hair. It provides a luster and moisture while preventing scorching, resulting in a glossier finish.
Q: What is the difference between boar and nylon bristles?
A: Boar bristles come from the hair of boars. These bristles are similar to human hair in structure. They are ideal for catching and holding hair for styling and setting curls, straightening strands in conjunction with hair straightening liquids and hair dryers. Boar bristles distribute natural oils through the hair, strip the hair of dead hair strands and create a shiny, healthy look by closing the hair strand cuticles.
Nylon bristles have the capability of penetrating any hair texture. Most nylon bristles have a degree of flexibility so if a snarl is present, the bristles tend to “give” so that snarl will slide over the bristle. Unless nylon bristles are either very thick or made with certain additives, they tend to get soft and may even melt under too much heat from a hair dryer.
Q: What is the difference between rotary and pivot motor clippers?
A: A rotary motor just spins, while a pivot motor will not only spin, but pivots to follow the contours of the face and neck.
Q: Can powder bleach be used on the scalp?
A: There are varying types of powder bleaches. Some are formulated to be used on the scalp, while others are not. Please consult the instructions before using bleach on the hair and scalp.
Q: What does ice tempered mean in relationship to hair shears?
A: Ice tempering is a process that is only beneficial on stainless steel shears. Ice tempering is used to freeze the steel in order to prevent premature dulling of the cutting edges. This dulling occurs due to the high content of chromium in the steel. In order to harden steel, it must be heated to temperatures higher than 2000 degrees Fahrenheit. To combat a prematurely dulled edge, the steel is then subjected to temperatures between 50 and 60 degrees below zero.
Q: What is an ergonomic shear?
A: Ergonomics is the science of body motion. Ergonomics dictates that the motions of stylists are very unnatural and strenuous. Studies found that there was a high incidence of arthritis in the beauty profession. While cutting, hair stylists typically stand with their knees flexed, belly protruding slightly, wrists angled upward and fingers opening and closing in a motion whereby the thumb leads towards the ring finger.
Ergonomic shears’ blades are tilted 30 degrees in relationship to the handle. This tilt eliminates the upwards motion of the wrist, allowing the hand to open and close in a more natural motion. Many stylists have found ergonomic shears to alleviate fatigue and pain.
Q: What is a blending shear and what is a thinning shear?
A: A blending or tapering shear has teeth that are ground or milled very deeply into one blade. The end of each tooth has a tiny v-notch to prevent hair from slipping. These shears are used mostly for finishing and cutting the tips of the hair.
A thinning shear has deep teeth cut into both blades and one blade is edged.
These shears are used for thinning thick hair.
Q: What is the difference between a scissor and a shear?
A: A scissor is up to six inches in length. Anything longer than six inches is considered a shear.
Q: Why are Japanese shears so different from European shears?
A: The typical European method of manufacturing shears focuses function, curvature of the blades and the relationship of the ride (semicircle below the screw). While they are in use, European shears produce a noise from the blades.
In the past, Japanese shears did not have any curvature in the blades and they rubbed against one another. The Japanese straightened the blades and flattened the ride. In addition, an extremely keen cutting edge was placed on the blades. Today, Japanese shears are smooth running and sharp.
Q: There are so many clippers to choose from. What are the main differences between clippers?
A: Size and power are the biggest differences. Select a clipper based on the type of hair to be cut.
A small clipper is best for clean ups around the neck and on facial hair.
For full head haircuts choose a clipper that is larger and more powerful. Once you’ve defined your specific needs, price and features will be your guide.
Do you need a cordless clipper? Some come with attachments, some don't. Ask other professionals who perform similar services for their recommendations.
Q: How should I decide which developer to use?
A: If you are using a permanent hair color that requires peroxide, the manufacturer usually recommends 20 volume, but it also depends on your client’s desired shade. You must consider your starting color and your end results. Generally, 10 volume peroxide will lift hair one level, 20 volume will lift it two levels, 30 volume, three levels and 40 volume, four levels. Using crème or clear is your choice.
When using semi-permanent hair color, always read the manufacturer's recommendations. Always use the same brands in conjunction with one another – products can differ in strength and chemical make up from manufacturer to manufacturer.
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Spa
Q: What is the difference between Barbicide, Cavicide and Mar-V-Cide?
A: Barbicide is a contemporarily formulated, EPA-registered, hospital-grade disinfectant proven effective against HIV-1, Hepatitis B and Hepatitis C. It complies with OSHA’s Bloodborne Pathogens Standard. Use Barbicide for cleaning acrylic tanning beds, pedicure equipment, metal, non-metal instruments and surfaces. Two ounces creates one quart of solution.
Cavicide is an EPA-registered, ready-to-use disinfectant for all instruments and work surfaces. This non-toxic formula is tuberculocidal, virucidal, bactericidal and fungicidal.
Mar-V-Cide effectively kills viruses, bacteria, fungi and germs, including HIV-1, Athlete’s Foot and Herpes Simplex Type 1 and 2. EPA-registered and approved, the concentrated, anti-rust formula creates eight gallons of hospital-grade disinfectant from one pint.
Q: How is ear candling performed?
A: Please see a helpful guide from the following website; http://www.cylinderworks.com/candling_instructions.pdf
Q: Can Pharmagel be used on all skin types?
A: While all Pharmagel products are formulated for ALL skin types and ages, certain moisturizers are better for particular skin types. Please refer to pages 76-77 in the Spring 2007 Beauty Book for more information, or search keyword “Pharmagel” at www.tngworldwide.com.
Q: How do you become registered with Nufree?
A: If you already own a Nufree Service Center but haven't registered your unit, call 800-247-2405 and register. You must be a Nufree Service Center owner to be eligible for registration.
Q: Can Pialan dye be used on any/all body hair?
A: Yes, Pialan dye is usable on all body hair. Be sure to read and follow the instructions before use.
Q: What is stone massage therapy?
A: Stone massage therapy is a natural style of massage, primarily using Basalt stones, which are known for their ability to retain heat and cold.
This style of massage is therapeutic and can influence the energy center of the mind and body. Basalt stones are reusable, easily sanitizable between clients, and can be heated to 120 degrees in a specified warming unit.
Q: What is Parafango?
A: Parafango is a combination of paraffin and fango. Fango is comprised of minerals, including marine salts, clay, silica, sodium, magnesium, potassium, calcium, bromine and iodine. Parafango is traditionally used in combination with firming and anti-cellulite serums through a body wrap system. It is excellent for reshaping and reconditioning the skin, as well as promoting inch loss in the body.
Q: How does water drain from the Cosmopro Spa Wet Tables?
A: Cosmopro Spa Wet Tables feature a sliding drain system under the head pillow. The self-contained drainage system and exclusive sloping grooves allow instant water flow on each side. From the drain we recommend a 1 1/2" flex pipe that flows into the general drain in the room.
Q: What is hard wax?
A: Hard waxes are those that are applied at a low temperature and typically have a creamy consistency. They are produced with pine rosin, beeswax and lanolin to maintain their elasticity at low temperatures. Hair removal strips are not used with these products.
Q: How can I make the waxing process more comfortable for my clients?
A: There are products that contain ingredients such as tea tree oil, which have a numbing effect. There are also after-wax treatments available, such as cooling lotions and soothing creams. Choosing the proper wax for the treatment area and your client's skin type will also help. The use of dusting power is also recommended. This will ensure that the wax sticks to the hair, but not to the skin.
Q: How is a body wrap service performed?
A: First the bandages are soaked in a mineral solution. The client’s body parts are then wrapped with a firm steady pressure in areas where reduction is desired. Apply the bandages with lighter pressure in the areas that only need firming and toning. The client is then wrapped in a thermal blanket and allowed to rest for a period of time. You will use approximately two cups of solution per client. Each bottle of mineral concentrate is mixed with a gallon of water and a 1/2 teaspoon of activator. Each gallon will accommodate approximately six to eight clients.
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Tanning
Q: How often should I change the bulbs in each bed?
A: Follow the manufacturer's guidelines for bulb replacement in order to achieve the best results from your sessions. You should typically change your bulbs when they have reached 80 percent of their capacity (Typically 600–800 hours). Neglecting bulb maintenance will cause weaker UV rays and poor tanning results.
Q: How does the medical community characterize skin types?
A:According to the American Academy of Dermatology there are six
skin types:
Skin Type |
Sunburn and Tanning History
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Example
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I.
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Always burns; never tans
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Pale white skin; "Celtic"
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II.
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Burns easily; tans minimally
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White skin
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III.
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Burns moderately; tans gradually to light brown
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Average Caucasian skin
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IV.
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Burns minimally, always tans well to moderately brown
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Olive skin
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V.
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Rarely burns; tans profusely to dark
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Brown skin
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VI.
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Never burns; deeply pigmented
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Black skin
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Q: An indoor tanning session is equivalent to how many hours in the sun?
A: One study indicated that based on very specific, controlled factors, a single tanning session is approximately equal to two hours of out door sun. However, this is a very controlled study. Unlike the actual sun, a tanning bed is relatively stable in source on terms of energy output. The sun is highly unstable source in terms of ultra violet energy output. Factors that influence the sun’s UV exposure are: clouds, pollution, dust in the air, ozone levels, elevation from sea level, geography, the season and especially the time of day.
Q: Will tanning lighten my hair?
A: If you tan regularly, and if your hair usually lightens when you tan outdoors, the same is likely to happen in a tanning unit. By covering your hair with a towel while tanning, you can avoid the hair-lightening process.
Q: Do I need insurance for my tanning salon? If so where do I go to find more information?
A: Yes, tanning insurance is a must. Typically homeowners insurance will not cover salons. There are companies that specialize in tanning and salon insurance. Start with tanning or insurance trade publications for a list of insurers.
Q: What can I use to clean the acrylic shield in my tanning bed?
A: You should always use a product that is designed and sold specifically for cleaning acrylic shields only! Never ever use a product that contains ammonia (such as glass cleaner). Products containing ammonia will cause a fogging of the acrylic which blocks the transmission of UV rays from the lamps in the tanning bed. The end result is usually unhappy tanners who aren’t receiving the appropriate exposure in your tanning beds.
Q: I'm thinking about adding tanning services in my salon. What is the average expense for electricity used by a tanning bed?
A: On average, the cost 35 to 75 cents per hour, depending on your area of the country.
Q: I have a tanning client who has developed white spots on the skin. What are these?
A: White spots, also called sunspots, are a skin condition known as Tinea Veriscolor. A microscopic fungus falls from the scalp onto the arms, shoulders or other parts of the body, thus leaving blackened areas on the skin. These areas can spread. The condition is treatable and the spots must be protected from ultraviolet light exposure until they begin to develop melanin again.
Q: Should clients shower before tanning?
A: Showering prior to tanning is important for two reasons.
Heat from the shower opens pores and enables skin to breathe and absorb oxygen vital to the tanning process.
Also, showering washes away dirt and dead skin cells on the outer layers, which could filter ultraviolet penetration during tanning. It also allows lotions to penetrate thoroughly, as dry skin does not tan as well as moist.
Q: Should children be allowed to tan in a salon?
A: Most experts recommend that salon owners and their employees do not allow tanning for children under 15 years of age. A child's young skin cannot withstand ultraviolet overexposure indoors or outdoors. Research suggests that sunburns before the age of 18 may be linked to skin damage. A consent form must be signed by the parent if a child under 18 years of age wishes to tan.
Q: Why does skin have an odor while tanning?
A: A chemical reaction occurs when the body is exposed to ultraviolet light through either indoor or outdoor tanning. According to dermatologists this is normal and a shower will remove the odor.
Q: Is it possible to contract a disease from tanning units?
A: As long as the units are properly disinfected and well maintained, no diseases can spread.
Q: Are there any dangers in tanning nude?
A: The potential danger lies in sensitive areas of the body such as armpits, backs of legs and buttocks. These areas can suffer erythema (sunburn) from the same light intensity that will merely tan the rest of your body. Allow your clients gradually expose their sensitive areas through short sessions for the first two or three times they tan nude.
Q: Why does the skin itch after exposure?
A: Itching is usually dry skin or a photosensitive reaction caused by a combination of heat from the lamps, a lack of sufficient melanin in the skin being tanned and ultraviolet light.
Q: Does ultraviolet light cause cancer?
A: There are no long-term studies linking malignant melanoma and ultraviolet light, but some evidence suggests UVB may play a role in skin cancer. Educate your clients about increased risks of skin cancer in those who have experienced blistering sunburns as children. Explain how indoor tanning equipment uses a higher concentration of UVA, the tanning ray, and a lower concentration of UVB, the burning ray, than the sun provides outside.
This combination may decrease the risks for skin damage. However, experts recommend that salon owners and employees discourage people who have been treated for skin cancers from tanning without medical approval.
Q: Can you wear contacts while tanning?
A: It is strongly recommended that people who wear contacts lenses remove them before tanning. Although eyewear will protect the eyes and lenses from ultraviolet damage, the heat may dry out the lens and irritate the eye.
Q: Can you tan while pregnant?
A: Ultraviolet radiation from tanning equipment does not affect the tissues below the surface of the skin. Pregnant women should be discouraged from tanning, however, because medical professionals do not know how pregnancy is affected by electrically created heat. Also, women in advanced pregnancy could experience difficulty using tanning equipment. A common way to prevent pregnant clients from tanning is to hold or “freeze” their tanning packages until after the baby is born.
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Business
Q: What is the suggested retail cost for items being sold in my salon?
A: We suggest retail costs be double the wholesale price.
Q: How should I display products for retail?
A: Retail products should be displayed near the entrance to the salon, close to the reception area. Make sure that while using these products on your clients, you are explaining their benefits and features. A positive end result will help persuade the client to purchase the product that has been used during their service.
Q: How can I increase retail sales in the salon?
A: As you are using the products on your client, explain what they are and why you are using them for their particular hair type or style. If the client wants to achieve the same look on their own, they will be inclined to buy. Show the client where the product is located for sale as they leave the salon and remind them of the benefits. Trial sizes or samples are also an effective way to impress your client, but also to increase your retail.
Remember, you are the professional and your clients trust your expertise. Dynamic retail displays increase sales. Don’t forget to ask for the sale.
Q: How should I advertise the services that are offered in my salon/spa?
A: The best advertisement is word of mouth. If a potential client has entered your salon/spa, they are likely there because a friend/family member/co-worker has told them about your business. Once the client is in the chair, it is up to you to make them aware of the different services you provide. Salon menus are also a good method for clients to view all services at one time.
Q: Can I pick and choose which items to retail, or are there limitations in what can and cannot be sold?
A: Retail items are products used to maintain a service provided. You shouldn’t sell key items used during your service because it could discourage repeat business. If the client has the same product advantage as their service provider, they may believe they can “do it themselves.”
Q: What are the advantages of using a computer to help manage my salon?
A: There are numerous advantages to having a computer in your salon. You can easily schedule appointments and services with a click of a button. Specific client information and retail sales can be automatically recorded into a client history file, which will allow you to personalize your customer service.
A computer can help you keep track of your inventory because sales are tracked automatically. Computer software can also simplify commissions and payroll programs. You will have access to the Internet, allowing you to quickly place product and equipment orders and check out the latest salon trends.
Q: What kind of advertising works best for salons?
A: Direct mail, word of mouth and coupons are all great advertising methods.
Frequent client punch cards will give the client an incentive to return to the salon by offering them a free or discounted service.
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