Click here for Canadian Shipping Policy

Freight Delivery Guidelines

Place your order by 2:00 pm EST and it will ship that day. We will give you an estimate of the number of days it will take to reach you. Shipping times for special orders, and items drop-shipped will vary.

Items ordered together may be delivered separately, so please wait one additional day before calling concerning shortages.

U.S. Postal Service Priority Mail is used for orders sent to APO, FPO, and P.O. Box addresses, and U.S. possessions. Please allow up to 30 days for orders sent to APO and FPO addresses.

Orders sent via air, domestically or internationally, will incur additional charges if hazardous materials are contained. Hazardous materials require special packaging and documentation. Items determined to be hazardous by the Department of Transportation include such items as nail acrylics, removers, glue, gels, developers, aerosols and products containing alcohol. Orders need to be packed before actual charges can be determined. We cannot ship hazardous materials via USPS Priority Mail.

Orders with flammable products or aerosols going to foreign destinations are shipped via FedEx. FedEx cannot deliver to a P.O. Box or APO/FPO.

Freight charges cover tailgate delivery to a commercial address only.

Tailgate Delivery means that the truck will pull up in front of your business and open the back of the truck. You are responsible for taking the shipment off the truck and carrying it inside.

The following services are available for an additional fee on truck shipments:

DELIVERY NOTIFICATION - $10

• The freight company will call client and schedule a time for delivery.

LIFT GATE SERVICE - $75

• The freight company will bring a truck with a lift gate.
• Truck driver will NOT carry the item into the business.
• It is your responsibility to carry the item inside.

INSIDE DELIVERY - $65

• Truck driver will help carry the item inside.
• Inside delivery does not include carrying the item up stairs. (Carrying the item upstairs is not available.)
• If you do not have a loading dock you must pay for Lift Gate Service in addition to Inside Delivery.

RESIDENTIAL DELIVERY - $75

• Any delivery to your home or a home-based salon.

Due to the nature of the type of products we ship, we insure all packages. We will replace all items that arrive damaged immediately at no cost. We may ask for an inspection on damaged orders. An additional $3.00 will be added by UPS or FedEx for residential shipping. Items with freight charges for additional items in parentheses are charged that cost plus standard shipping.

Refused Packages

All refused or returned packages are subject to a $25.00 fee, with the exception of packages delivered via common carrier (truck/freight) in which actual freight charges are applicable.

Shipping Rates

Nailco Gold

Nailco Gold is the exclusive, members-only loyalty program for The Industry Source. As a Nailco Gold member, you earn FREE GIFTS based on your quarterly purchases. Spend a minimum of $250 per quarter and you qualify to select from the gifts updated regularly on nailcogold.com. Additional membership benefits include $99 free shipping*,exclusive perks, deals and discounts, My Order Wizard e-mail confirmation, electronic invoicing and instant order tracking, and free subscription to The Industry Source magazine ($24.95 annual value) Current members and new members as of 12/31/10 are guaranteed our $99 free shipping for 2011. For full program details, visit nailcogold.com.

MSDS

We provide free Material Safety Data Sheets for all products currently stocked in your business that were purchased from tng worldwide.

To request your MSDS, please click here.

Diversion

We routinely monitor all orders placed. Unusual quantities or frequent orders of certain products will be held for verification.

Canadian Shipping Policy

Orders placed by 11:00 am EST will be shipped out the next business day. Our customer service representative will provide you with an estimated delivery date. Shipping times for special orders, and items drop shipped from our vendors will vary. Most Canadian orders are shipped via UPS, depending on size weight restrictions.

Freight prices reflected in thebeautybook for furniture and equipment do not apply to Canadian shipments. We will provide you actual rates based on your order. Any applicable fees and duties are the responsibilty of the purchasee

Canada Shipping Map