Think hard about your biggest clients or customers. Can you think of something you did that they would say shows you have over-delivered for them – not just things they would expect as standard but really going the extra mile?

I had an instructor once tell me that anyone can give a good haircut, but it is my uniqueness that ensures my clients will stay loyal to me. There are ways to take different services above and beyond for your clients in order to keep them coming back and sitting in your chair.